Online PC Repair, Online PC Troubleshooting, Tech Support

Appreciations

As a testament to the quality and promptness of support provided by Mantec to the customers, a few appreciation feedbacks are given below:

Appreciation 1:

Ticket No : 4886743 on egain system
Handled By : Prem Shankar

Dear,
One million thank yous for both such a fast response to my problem report, and for providing this service. The Edit>Preferences>Navigator>History did the trick for me.. Gosh, I had no earthly idea that you could actually control the number of pages to go 'back' or 'forward' with ... I would have NEVER looked there to tweak the setting.... God only knows how that setting got set to 0.
Thank you SOOOOOOO MUCH!!!!!!
Forever and always a loyal Netscape user,
Lisa Jordan

Appreciation 2:

Ticket No: 4834513
Handled By : Anurag Gupta

"This is marvelous, and just what I needed. I spent a couple of day's manipulating these item's, and still had six of them wrong, which I'm sure will correct my occasional connect failure's. Thanks so much"

Dave R. Covina, Ca.

Appreciation 3:

Ticket Number - 4810431
Handled By - Vishal Arora

Hello,
I just wanted to tell you that I really appreciate that you answered my question, and so quickly, too. I sent questions to several different ISPs. You are the ONLY people that answered, and you were very helpful. Unfortunately for the other companies, when someone does something as well as you did, I just have to tell everyone I know about it, online and off. And then I have to add that the other places didn't even answer me. In this wild wide world internet, it's great to find a company that actually cares about customers.
Thank you SO much,
Kathy

Appreciation 4:

Ticket No : 4767657
Handled By : Victor

I followed your instructions through the first 16 steps. It seems to be working great. I don't know who sent this, but that was the best instructions I ever had. It was simple. Easy for me to do. Step by step.
Thanks I appreciate that
Brenda James

Appreciation 5:

Ticket No : 4932962
Handled By : Kundan Mishra

Thanks, and everything works now!!! You guys should give lessons to Other internet companies and services (like Yahoo) who cannot give a straight answer to a simple question!!!

Appreciation 6:

Ticket No : 4839242
Handled By : Arun Chugh

Tech Support,
Thank you very much for your quick response and accurate replies. I had forgotten that you need to go into Dial Up Networking and remove the entries created there by Blue Light Software. I removed the entries, reinstalled Bluelight and it works perfectly .... thank you very much,

Hank Schroeder Thank You.

Appreciation 7:

Ticket No : 4880466
Handled By : Prem Shankar Singh

Worked like a charm. This is one of the few times that I have received such a quick response from any support services and the procedure worked!!
Thanks
Tom Brady

Appreciation 8:

Ticket No : 4510507
Handled By : Vishal Arora

Congratulations, we did it: Problem(s) solved.
Internet connection and Bluelight work wonderfully.

THANK YOU!!! I want to thank you for all your very clear, concise instructions and comments. Many things I did not know and some were reminders. I appreciate the time and thought you put into trying to solve my computer problem. I was employed in the past for many years working with computer hardware, but not in recent years, and have had many contacts with various tech support services. I am certainly not a professional at this point, but not quite an amateur either. I have to say that this is undoubtly the best tech support I have ever received.

THANK YOU AGAIN!

Sincerely,
Belinda Young

Appreciation 9:

Ticket No: 4510507

Congratulations, we did it: Problem(s) solved. Internet connection and Bluelight work wonderfully.

THANK YOU!!! I want to thank you for all your very clear, concise instructions and comments. Many things I did not know and some were reminders. I appreciate the time and thought you put into trying to solve my computer problem. I was employed in the past for many years working with computer hardware, but not in recent years, and have had many contacts with various tech support services. I am certainly not a professional at this point, but not quite an amatur either. I have to say that this is undoubtly the best tech support I have ever received. THANK YOU AGAIN!

Good Luck.

Appreciation 10:

------- Original Message --------

Subject: Okay [#4539119]

Thank you for your great support it finally worked after I used your directions. I will tell many people to change to bluelight I already have four people that have changed.

Thank You Again.

Appreciation 11:

------- Original Message --------

Subject: Problem with screen freeze-up [#4539065]

Thank you so much for your email with outstanding instructions due to my problem. It seem to have worked out well as I have no occurrence of this problem since your helpful advise. I kept your suggested repair sheet for any future problems.I very much appriciate your fast responce.

Appreciation 12:

------- Original Message --------

Subject: RE:login still failed [#4535981 ]

IT finally works! The download from a store blite disc linked somehow to the download you sent for reinstalling unlimited service-so--uninstalled the store disc which got them both and re-installed our backups of unlimited service.

--THANKS

Please Send Your FeedBack

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